Privacy Policy

Last Updated: 18th December, 2024

Welcome to Jomconnect! We value your privacy and are committed to protecting your personal data in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010 and applicable social media laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our platform.

By using Jomconnect, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our platform.

1. Definitions

1.1 Personal Data: Any information that identifies or can identify an individual, either directly or indirectly, such as name, email address, phone number, or other identifying information.

1.2 Processing: Any operation or set of operations performed on Personal Data, including collecting, storing, using, disclosing, or deleting it.

1.3 Social Media Law Compliance: Adherence to Malaysia's Communications and Multimedia Act (CMA) 1998, which governs online content, user behavior, and platform responsibilities.

2. What Personal Data We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, profile picture, and business details.
Usage Data: Information about how you interact with the platform, including IP address, browser type, and access logs.
Communication Data: Messages, feedback, or other information you provide when contacting us.
Content Data: Any content you upload, post, or share on the platform.

3. How We Collect Your Personal Data

We collect Personal Data through the following means:

Direct Interaction: When you register, fill out forms, or communicate with us.
Automated Technologies: Cookies, web beacons, and server logs when you use our platform.
Third Parties: Publicly available sources or business partners who share data with us.

4. Purpose of Collecting Personal Data

Your Personal Data is collected and processed for the following purposes:

To provide, manage, and maintain our services.
To verify your identity and facilitate account creation.
To respond to your inquiries and provide customer support.
To send updates, promotional offers, or notifications relevant to your interests.
To comply with legal obligations or regulatory requirements.
To analyze usage trends and improve platform performance.
To ensure compliance with Malaysian social media laws, including monitoring and preventing unlawful activities such as defamation, cyberbullying, and the spread of false information.

5. Disclosure of Personal Data

We do not sell or share your Personal Data for marketing purposes. However, we may disclose your data in the following cases:

Service Providers: Third-party vendors who help us operate the platform.
Legal Obligations: When required by law, court order, or government request.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
Social Media Law Enforcement: To comply with the CMA 1998, including responding to requests from regulatory authorities to address violations such as hate speech, defamation, or false information.

6. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or to comply with Malaysia’s social media law enforcement requirements.

7. Your Rights

Under the PDPA and Malaysian social media laws, you have the following rights regarding your Personal Data:

Access: You can request access to your Personal Data.
Correction: You can request to correct inaccurate or incomplete data.
Withdrawal of Consent: You can withdraw consent for specific data processing activities.
Limitation: You can request to limit the processing of your Personal Data in certain circumstances.
Content Removal: You can request the removal of content you have uploaded if it violates your privacy rights or Malaysian social media laws.

To exercise these rights, please contact us using the details provided below.

8. Data Security

We implement reasonable technical and organizational measures to safeguard your Personal Data against loss, misuse, unauthorized access, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Cookies

We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before sharing any data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy regularly.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Jomconnect
salam@jomconnect.com

By using Jomconnect, you acknowledge that you have read, understood, and agreed to this Privacy Policy.